Part of the Mechanics Series:

Mechanics Hub: How the game works (Start Here).

Gift Codes: Where your Governor ID gets used.

Account Risks: Recovery and what breaks it.

Quick Answer

Your Governor ID is on your profile: tap your avatar in the top-left and it is displayed alongside your governor name. You need it for support tickets and for any web-based code redemption. The single most important thing on this page: link your account to Google, Apple, Facebook or a Lilith account from in-game settings. An unlinked account exists only on that device, and losing the device loses the account.

Finding Your Governor ID

Tap your avatar / governor portrait, top-left of the main screen.
Your profile opens, showing your governor name and ID.
Tap to copy it if the interface allows.

You will need it for:

Customer support tickets — they cannot help without it.
Web redemption pages, if one is available in your region — see gift codes.
Proving ownership if you ever need to recover the account.

Worth saving somewhere outside the game. If you lose access, the ID is the first thing support asks for and the hardest thing to retrieve when you are locked out.

Link Your Account — Do This Now

The most common way people lose years of progress is not hacking. It is a new phone.

An unlinked account is stored against the device. Lose it, break it, factory-reset it, and the account is effectively gone. Support can sometimes help if you have purchase receipts, but there is no reliable recovery for an unlinked free account.

In-game settings → account → link, then bind to whichever you actually control:

Google Play
Apple
Facebook
A Lilith account

Binding to more than one where the game allows it is strictly better. Do it before you reinstall, before you switch to PC, and before you get a new phone.

Switching and Unlinking

Playing on a new device: install, choose the login you bound, and your account loads. Nothing is stored locally — your city lives on Lilith's servers.
Unlinking: possible in settings, and it is the step to take before handing a device on. Be careful: unlinking without another binding in place recreates the exact problem above.
Multiple accounts on one device: normal, and how people run a farm account. Use separate logins and keep track of which is which.

Deleting Your Account

If you want to stop playing permanently, account deletion runs through official customer support or the in-game privacy options where available. Two things to understand:

Deletion is permanent. Purchases, commanders and progress do not come back.
You do not need to delete an account to quit. Leaving it dormant costs you nothing, and returning players are frequently offered a returnee package. Deleting closes that door.

If your goal is to stop seeing the game rather than to erase it, uninstalling is the reversible option.

Contacting Support

Support is reached from the in-game help system. Have ready:

Your Governor ID
Your kingdom number
Purchase receipts, if you have spent
A clear description and screenshots

Nobody outside official support can recover an account. Third-party "recovery services" advertised in Discord servers are scams — see account risks.

FAQ

Where is my Governor ID in Rise of Kingdoms?

Tap your avatar in the top-left; the ID appears on your profile with your governor name.

How do I stop losing my Rise of Kingdoms account?

Link it to Google, Apple, Facebook or a Lilith account. Unlinked accounts live on one device only.

Can I play the same account on two devices?

Yes, but not at the same time. Logging in on one signs the other out.

How do I delete my Rise of Kingdoms account?

Through official customer support or the in-game privacy options. It is permanent — consider just leaving it dormant instead.

Can support recover my account?

Often, with a Governor ID and proof of ownership such as purchase receipts. Third-party recovery services cannot and are scams.

Key Takeaways

Governor ID: tap your avatar, top-left. Save it somewhere outside the game.
Link your account today. A new phone is the most common way people lose everything.
One account, one active session, no local save data.
Deletion is permanent; dormancy is free and reversible.
Only official support recovers accounts.

Rise of Kingdoms Governor ID and Account Settings Explained